Call Centre Agent/ Telesales Agents (External)
Apply before :2023-03-16
Reports toTeam Leader -Outbound
Job Purpose•The incumbent is responsible for assisting customers and client’s queries. The incumbent is also responsible for providing information on company’s products and services as to generate interest in the offer.
- Make prospecting calls to customers
- Provide both inbound & outbound customer support via telephone and email
- Provide customer support through digital platforms (social media, SMS, live chat) to resolve queries.
- Ensure that all identification details supplied by customers are authentic and in compliance and consistent standards
- Ensure all customer details are captured correctly according to prescribed standards
- Any Marketing or Business Related
- Advanced proficiency
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